Vendor Terms & Conditions

Independent Contractor Agreement

Last Updated: December 2025

1. Independent Contractor Relationship

As a vendor working with Smooth Stay Solutions, you are an independent contractor, not an employee. You are responsible for: • Your own business operations, tools, equipment, and supplies • Your crew members, employees, and any subcontractors you hire • Your own insurance, licensing, and business permits • Setting your own work schedule and methods • All aspects of how you complete the work, provided it meets the agreed-upon requirements

2. Smooth Stay Solutions' Role

Smooth Stay Solutions serves as a platform that: • Connects property owners with qualified service providers • Coordinates job assignments and scheduling • Facilitates payment processing between clients and vendors • Provides communication tools and job management features • Handles client relations and support We do NOT: • Supervise your work methods or day-to-day operations • Provide tools, equipment, or materials (unless specifically agreed) • Direct how you perform your services • Employ you or your crew members

3. Your Responsibilities

By accepting work through our platform, you agree to: • Perform all work in a professional, safe, and timely manner • Maintain all required licenses, permits, and insurance coverage • Ensure your crew members are properly trained and supervised by you • Follow all applicable safety regulations and building codes • Communicate any issues or delays promptly • Complete work according to the agreed-upon specifications • Provide your own tools, equipment, and transportation • Handle all taxes, including self-employment tax

4. Liability & Insurance

You acknowledge and agree that: • You are solely responsible for any injuries, damages, or losses that occur as a result of your work or your crew's actions • You must maintain adequate liability insurance covering your business operations • Smooth Stay Solutions is not liable for any injuries to you, your crew, or third parties during job performance • You are responsible for any property damage caused by you or your crew • You will indemnify and hold harmless Smooth Stay Solutions from any claims arising from your work

5. Payment Terms

• A service fee (percentage to be determined) is deducted from each completed job before payment to you • Payment is processed after job completion and client approval • You are responsible for reporting all income and paying applicable taxes • Disputed charges will be reviewed on a case-by-case basis • Payment timing may vary based on client payment and processing schedules

6. Quality & Performance

• Your performance is rated based on speed, quality, pricing, and reliability • Consistently high ratings may grant you priority access to jobs • Poor performance, safety violations, or unprofessional conduct may result in account suspension or removal • You agree to address client concerns promptly and professionally • All work must meet industry standards and client expectations

7. Termination

Either party may terminate this relationship at any time: • You may stop accepting jobs through the platform at your discretion • We may suspend or remove vendors who violate terms, perform poorly, or engage in unprofessional conduct • Outstanding payments for completed work will be processed according to normal terms • You remain responsible for any work already committed to

8. Miscellaneous

• These terms are governed by the laws of Mexico • Any disputes will be resolved through good-faith negotiation or mediation • We may update these terms periodically with advance notice • Continued use of the platform constitutes acceptance of updated terms • You may not assign or transfer your vendor account without written consent

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